Last updated: September 7, 2026
SauryaVeda Energy Private Limited (CIN: U43222DL2026PTC467980), with its registered office at Plot No. 8, Gupta Farms, Rajpur Khurd Extension, Chhatarpur, New Delhi – 110068 (“SauryaVeda,” “we,” “us,” “our”), is committed to protecting your personal data. This Privacy Policy explains what personal data we collect through www.sauryaveda.com (the “Website”), why we collect it, how we use and protect it, and the rights you have over it, in accordance with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable law.
1. Who This Policy Covers
This Policy applies to visitors to our Website and anyone who submits an enquiry, requests a quote, uses our Solar Calculator or Savings Estimator, or otherwise shares personal data with us in connection with our solar EPC and platform services. It should be read together with our Terms & Conditions.
2. What Personal Data We Collect
Depending on how you interact with the Website, we may collect:
- Contact details: name, phone number, WhatsApp number, email address.
- Location details: pincode, city, state, and site address (for EPC projects).
- Enquiry and project details: property type, monthly electricity bill, roof type, electricity connection type, solar system requirement, financing interest, subsidy interest, and preferred contact time.
- Communication records: your correspondence with us via phone, WhatsApp, email, or contact forms.
- Technical data: IP address, browser type, device information, and pages visited, collected automatically via cookies (see our Cookie Policy).
We do not knowingly collect any special category of sensitive personal data (such as financial account numbers, health information, or biometric data) through this Website. If a specific service (for example, EMI/financing referral) requires such information, it will be collected separately by the relevant financing Partner under their own privacy terms.
3. Why We Collect It (Purpose)
We use your personal data for the following specific purposes:
- To respond to your enquiry and generate a solar quotation or estimate.
- To contact you by phone call, SMS, WhatsApp, or email regarding your enquiry, quotation, project status, or after-sales support.
- To assess site feasibility, prepare an EPC proposal, and, where you proceed, to execute and manage your project.
- To assist with net-metering and government subsidy application paperwork, where applicable.
- To connect you with a vetted third-party installer, EPC company, or financing Partner, where relevant to your enquiry.
- To send you relevant product updates and promotional communication, where you have not opted out.
- To improve our Website, tools, and services, and to maintain security and prevent fraud.
4. Your Consent
By submitting your details through any form on this Website (including “Get Free Quote,” Solar Calculator, or Savings Estimator), you provide your consent for us to collect, process, and use your personal data for the purposes described above. We do not use pre-ticked consent boxes. You may withdraw your consent at any time, as described in Section 8, though withdrawing consent may limit our ability to respond to an active enquiry or ongoing project.
5. How We Share Your Data
We do not sell your personal data. We may share it with:
- Authorized Partners (installers, other EPC companies, financiers/NBFCs, insurers) strictly where necessary to process your enquiry or deliver a service you’ve requested, and only with providers who are contractually required to protect your data.
- Service providers who help us operate the Website and manage customer communication (for example, cloud hosting, CRM, and communication tools), bound by confidentiality and data protection obligations.
- Government or regulatory authorities, where required for subsidy/net-metering processing, or where required by law.
- Legal or regulatory bodies, where disclosure is required to comply with a legal obligation, protect our rights, or respond to a valid legal process.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this Policy — typically for the duration of your enquiry or project, plus a reasonable period afterward for warranty support, accounting, and legal record-keeping requirements (generally up to 8 years for project and financial records, in line with applicable Indian statutory requirements). Data relating to an enquiry that does not convert to a project is retained for a reasonable follow-up period and then securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational safeguards — including access controls, encrypted storage where applicable, and restricted internal access — to protect your personal data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and while we work to protect your data, we cannot guarantee absolute security.
8. Your Rights
Under the DPDP Act, you have the right to:
- Access a summary of the personal data we hold about you and how it is being processed.
- Correct or update inaccurate or incomplete personal data.
- Erase your personal data, where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
- Withdraw consent at any time, as easily as you gave it.
- Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
- Grieve, i.e., raise a complaint about how we have handled your personal data (see Section 9).
To exercise any of these rights, write to us at info@sauryaveda.com with your name and registered phone number/email so we can locate your records.
9. Grievance Officer
In accordance with the DPDP Act, you may raise any privacy-related grievance with our Grievance Officer:
Grievance Officer
SauryaVeda Energy Private Limited
Email: info@sauryaveda.com
Phone: +91 99990 72770
Address: Plot No. 8, Gupta Farms, Rajpur Khurd Extension, Chhatarpur, New Delhi – 110068
We will acknowledge your grievance and aim to resolve it within a reasonable time frame as required under applicable law.
10. Cookies
Our Website uses cookies and similar technologies to improve your browsing experience and understand how visitors use the Website. Details are in our separate Cookie Policy.
11. Children’s Data
This Website and our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Policy will be posted on this page with a revised “Last updated” date.
13. Contact Us
For any questions about this Privacy Policy or how we handle your personal data, contact us at:
SauryaVeda Energy Private Limited
Plot No. 8, Gupta Farms, Rajpur Khurd Extension, Chhatarpur, New Delhi – 110068
Email: info@sauryaveda.com
Phone: +91 99990 72770